Why come to the Tourist Information Office?

To meet us

We'll give you a warm, high-quality welcome. Our multilingual, approachable and professional team of tourist advisers will share their love for this region with you. Please, share your own experiences with us, whether they're good or an area we need to work on. Go on a guided tour or a treasure hunt with one of our guides.

Get THE right information

We are experts in the region and we are here to make your holiday run smoothly.
We can help you search for or book a taxi, accommodation, a restaurant, an activity... even at the last minute!
We will give you advice tailored to your request.
Offers & reductions

Spend a useful, enjoyable time with us

Free Wifi is available in our relaxation areas, so you can browse through the offers, and a children's area is also provided, leaving you free to chat with us. Brochures, magazines, calendars, etc. are available in the documentation area.
Our satellite offices are labelled Accueil Vélo and Tourisme & Handicap and offer adapted equipment and services.

Buy a souvenir to take home with you

Exclusive 'Greater Carcassonne' products, regional produce, wine, postcards, books, magnets...
The shop

Our tourist information offices

The Greater Carcassonne Tourist Information Office is made up of 4 offices open all year

Our missions, our commitments

The Office de Tourisme Grand Carcassonne, or Greater Carcassonne Tourist Information Office, is a community

Do you have a complaint to submit ?

As part of our quality policy, we provide you with a complaint form. Please do

Did you come to see us?
Give us your opinion!

The tourist information center access


Staff’s attitude

Staff’s competence

Our shop


Questions marked with the symbol * are mandatory.


Who are we ?

Accueil, promotion, qualité, commercialisation... découvrez les services de l'office de tourisme au travers de son

Groups and business area

Coach tours, travel agents, school groups, businesses, families or clubs… Would you like to arrange


Espace pro

L'Office de tourisme a d'abord pour mission d'accueillir et d'informer les clientèles sur place grâce